We take your privacy seriously. This policy explains what data we collect,
how we use it, and the choices you have.
Lumiskin ("we," "our," or "us") is a skincare guidance application that uses face photo analysis to provide visible cosmetic observations, adaptive skincare routines, and progress tracking. This Privacy Policy describes how we collect, use, store, and protect information when you use the Lumiskin mobile application.
By using Lumiskin, you agree to the practices described in this policy. If you do not agree, please discontinue use of the app.
Lumiskin provides cosmetic observations only — we do not diagnose skin conditions, medical disorders, or health issues. All analysis is for personal skincare guidance purposes.
We collect different types of information depending on how you use the app.
When you create an account, we collect your email address, display name, and optionally your skincare goals, skin sensitivity level, and routine preferences. This information is stored securely in our database to personalise your experience.
When you perform a skin scan, the app captures a selfie photo of your face. This photo is processed locally on your device (cropped, masked, and compressed) before being uploaded to our image hosting service for AI analysis. Photos are used solely for skin analysis.
After each scan, AI-generated skin observations (such as visible acne, redness, texture, and tone) are stored alongside your scan record. These results are used to generate routines and track your progress over time.
We collect anonymised usage data (such as which features you use and how often) to improve the app. This data does not include your photos or analysis results.
We collect your subscription tier (Free, Plus, or Pro) and subscription status via our payment provider. We do not store your payment card details — these are handled entirely by the payment processor.
We do not sell, rent, or trade your personal information or face photos to any third party for marketing, advertising, or commercial purposes.
Because Lumiskin captures face photos, we want to be especially transparent about how this sensitive data is handled.
Your face photos are used exclusively to generate skin condition observations. They are not used for identity recognition, facial authentication, advertising targeting, or any purpose unrelated to the analysis you requested.
Before any photo leaves your device, it is cropped to your face area, an oval mask is applied, and it is compressed to reduce file size. This pre-processing happens locally and is designed to minimise unnecessary data transfer.
Processed face photos may be uploaded to Cloudinary, a cloud media management service, to generate a secure URL. This URL is used to pass the image to our AI analysis service. Cloudinary is subject to its own privacy and security policies.
The image URL is sent to Anthropic's Claude API for visible skin analysis. Claude generates observations about cosmetic skin indicators based solely on the image provided. We do not instruct the AI to identify, authenticate, or re-identify any individual.
Your face photos are never sold to third parties and are never used for identity recognition, biometric profiling, or surveillance purposes.
Lumiskin offers a one-time free guest scan that does not require creating an account. The following applies to guest users:
Lumiskin uses the following third-party services to deliver its features. Each service operates under its own privacy policy, which we encourage you to review.
AI model used to generate visible skin condition observations from photos.
Privacy Policy ↗Anonymised product analytics to help us understand feature usage and improve the app.
Privacy Policy ↗We do not share personally identifiable information with these providers beyond what is necessary to deliver the service. We do not allow any of these providers to use your data for their own advertising or marketing purposes.
When you delete your account through the app, we delete your profile, scan records, and associated data from our database. Some residual anonymised data may remain in aggregated analytics but cannot be used to identify you.
Depending on your location, you may have the following rights regarding your personal data. To exercise any of these rights, please contact us at sathsara2000@gmail.com.
You can delete your account directly within the Lumiskin app (Settings → Account → Delete Account). Account deletion is permanent and cannot be undone.
Lumiskin is not intended for use by children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at sathsara2000@gmail.com and we will take steps to remove that information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
Your continued use of Lumiskin after any changes become effective constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us.
We aim to respond to all privacy-related enquiries within 5 business days.
sathsara2000@gmail.comLumiskin · [Company Address]