Terms and Conditions

Please read these terms carefully before creating a Lumiskin account.
By using the app, you agree to be bound by them.

Last updated: April 2026
Not medical advice: Lumiskin is a cosmetic skincare guidance tool only. Nothing in this app or these terms constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for skin health concerns.
01

About Lumiskin

Lumiskin is a cosmetic skincare guidance application that uses AI-powered image analysis to provide visible skin condition summaries, personalised AM/PM skincare routines, and progress tracking over time.

Lumiskin is not a medical application and does not provide medical advice, diagnosis, or treatment of any kind. All analysis results describe visible cosmetic indicators only. They are based on photographic appearance and should not be interpreted as clinical assessments or dermatological opinions.

🔬
AI Skin Scans
Visible cosmetic skin observations from face photos.
💧
Personalised Routines
Adaptive AM/PM skincare routines based on your scan results.
📈
Progress Tracking
Compare scans over time to see how your skin changes.
🧴
Ingredient Checker
Check your skincare products for conflicts and concerns.
02

Acceptance of Terms

By creating a Lumiskin account, downloading the app, or using any feature of the service, you confirm that you have read, understood, and agree to these Terms and Conditions and our Privacy Policy.

You also confirm that:

  • You are at least 16 years of age (or the applicable minimum age in your jurisdiction).
  • You have full legal capacity to enter into a binding agreement.
  • You agree to our Privacy Policy, which is incorporated into these terms by reference.
  • You will use the app only for its intended cosmetic guidance purposes.
  • If you are using the app on behalf of an organisation, you have authority to bind that organisation to these terms.

If you do not agree to these terms, you must not create an account or use the Lumiskin application.

03

Not Medical Advice

Lumiskin is a cosmetic tool only. Nothing in the app constitutes medical advice, and no content should be used as a substitute for professional medical or dermatological care.

If you have concerns about a skin condition — particularly any lesion, growth, discolouration, or symptom that causes pain, bleeding, or rapid change — consult a qualified healthcare provider immediately. Do not rely on Lumiskin to assess, diagnose, or monitor any medical skin condition.

AI-generated skin summaries and routines are conservative estimates based on visible photographic patterns. Their accuracy can be affected by lighting conditions, camera quality, skin tone, facial hair, and other factors. Results may be incomplete or incorrect.

By using Lumiskin, you acknowledge and accept these limitations and agree that Lumiskin and its operators are not liable for any harm, medical decision, or outcome arising from reliance on the app's output.

04

User Accounts

To access the full features of Lumiskin, you must create an account using a valid email address. You are responsible for your account and must keep your credentials secure.

Your Responsibilities

  • Security: Keep your password confidential and do not share your account with others.
  • Accuracy: Provide accurate and complete information when registering and updating your profile.
  • Activity: You are responsible for all activity that occurs under your account, whether or not authorised by you.
  • Notification: Notify us immediately at sathsara2000@gmail.com if you suspect unauthorised use of your account.

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, are used for unlawful or harmful purposes, or are found to be fraudulent. You may delete your own account at any time from the Settings section of the app.

Account deletion is permanent and cannot be undone. All scan history, progress data, and personal information will be removed from our systems.

05

Camera and Photo Data

Lumiskin requests access to your device camera solely to capture face scan photos. By granting camera permission, you consent to the following:

  • Capture: The app captures a selfie photo when you initiate a skin scan.
  • Processing: Photos are cropped to your face area and compressed on-device before any upload.
  • Upload: Processed photos may be uploaded to secure cloud storage (Cloudinary) to enable AI analysis.
  • Analysis: The photo URL is sent to Anthropic's Claude API to generate visible cosmetic skin observations.
  • Storage: Scan photos may be stored for up to 90 days to support progress comparison features.
  • Deletion: You can delete your stored scan photos at any time from the app or by deleting your account.

We do not sell your photos, use them to train third-party AI models without your explicit consent, or use them for identity recognition, biometric profiling, or any purpose other than skincare analysis.

06

Subscriptions and Billing

Lumiskin offers a paid subscription plan — Lumiskin Pro — at $12.99/month (plus applicable tax). Subscriptions are processed through the Google Play Store (Android) or Apple App Store (iOS). By subscribing, you agree to the following:

Billing

  • You authorise the relevant app store to charge your linked payment method on a recurring monthly basis.
  • Subscriptions automatically renew at the end of each billing period unless cancelled.
  • To avoid being charged for the next period, you must cancel at least 24 hours before the renewal date.
  • Prices are shown in USD. Local currency and tax may vary by region.
  • We reserve the right to change subscription pricing with reasonable prior notice. Price changes take effect at your next renewal.

Cancellation

You can cancel your subscription at any time through your device's subscription management settings:

Cancelling stops future charges. You retain access to Pro features until the end of the current billing period. We do not provide partial refunds for unused subscription time.

Refunds

All refund requests are handled by the respective app store (Google Play or Apple App Store) under their own refund policies. Lumiskin does not process refunds directly. Please contact the relevant app store support if you believe a charge was made in error.

Account Deletion and Active Subscriptions

Deleting your Lumiskin account does not automatically cancel your subscription. You must cancel it separately through your app store subscription settings before deleting your account to avoid future charges.

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Free Trial

New subscribers may be eligible for a 3-day free trial of Lumiskin Pro. During the trial, you have full access to all Pro features at no charge.

  • Eligibility: Free trials are available to first-time subscribers only. Previous subscribers are not eligible.
  • No charge during trial: Your payment method is not charged during the trial period.
  • Auto-renewal: At the end of the trial, your subscription automatically converts to a paid monthly plan at $12.99/month + applicable tax, unless cancelled before the trial ends.
  • Cancellation: Cancel at any time before the trial ends through your app store subscription settings to avoid being charged.
  • One trial per account: One free trial is available per Apple ID or Google account.
08

Acceptable Use

You agree to use Lumiskin only for its intended purpose of personal cosmetic skincare guidance. The following uses are strictly prohibited:

  • Using the app for any unlawful, harmful, abusive, or deceptive purpose.
  • Uploading images that are not genuine selfies of yourself.
  • Attempting to reverse-engineer, decompile, copy, or redistribute any part of the application or its underlying AI models.
  • Using automated tools, bots, or scripts to interact with the app.
  • Attempting to gain unauthorised access to other user accounts or our backend systems.
  • Using the app to collect data about, harass, or harm other individuals.
  • Interfering with the security, integrity, or availability of the app or its servers.
  • Reselling, sublicensing, or commercially exploiting any part of the Lumiskin service.
  • Making false or misleading claims about the app's features, capabilities, or results.

Violations may result in immediate account suspension or termination without notice. We reserve the right to report suspected unlawful activity to appropriate authorities.

09

Intellectual Property

All content, design, code, branding, trademarks, and AI-powered features within Lumiskin are the intellectual property of Lumiskin and its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

By accepting these terms, you are granted a limited, personal, non-exclusive, non-transferable, revocable licence to use the app for your own personal, non-commercial skincare guidance purposes only. This licence does not include any right to:

Your scan results, photos, and personal data remain your own. You grant Lumiskin a limited licence to store and process this data solely to deliver the services described in these terms.

10

Limitation of Liability

To the fullest extent permitted by applicable law, Lumiskin, its operators, affiliates, employees, and licensors shall not be liable for any of the following, whether arising from contract, tort, negligence, or otherwise:

  • Any inaccuracies, errors, or omissions in AI-generated skin summaries, routine suggestions, or ingredient analysis.
  • Any adverse skin reactions, allergic responses, or harm resulting from following recommendations made by the app.
  • Reliance on the app's output for any medical, clinical, or health-related decision.
  • Loss of data, scan history, or account content due to technical failure, account deletion, or service interruption.
  • Any indirect, incidental, special, consequential, or punitive damages of any kind.
  • Loss of revenue, profits, goodwill, or business arising from use of or inability to use the app.

The app is provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Where liability cannot be excluded by law, our total liability to you for any claim shall not exceed the amount you paid for the service in the 12 months preceding the claim, or $50 USD, whichever is greater.

11

Privacy

Your privacy is important to us. Our Privacy Policy explains in full what data we collect, how we use it, who we share it with, and the rights you have over your information. The Privacy Policy is incorporated into these Terms and Conditions by reference.

  • We collect scan metadata, skin summaries, and account information to deliver the service.
  • Analytics data is collected in anonymised form to improve the app. You can opt out at any time.
  • We do not sell your personal data or face photos to third parties.
  • You can export or delete your data at any time from within the app.
  • Face photos are used solely for cosmetic skin analysis and are never used for biometric identification.
12

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in the app, our business, or applicable law. When we make material changes, we will:

Your continued use of Lumiskin after changes take effect constitutes your acceptance of the updated terms. If you do not agree to the revised terms, you must stop using the app and may delete your account at any time.

13

Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes arising from these terms or your use of Lumiskin will be subject to the exclusive jurisdiction of the relevant courts in the jurisdiction where the operator is established.

If any provision of these terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Failure by Lumiskin to enforce any right or provision in these terms shall not constitute a waiver of that right or provision.


14

Contact

If you have questions about these Terms and Conditions, wish to report a violation, or need to contact us regarding your account or subscription, please reach out.

Get in touch

We aim to respond to all enquiries within 5 business days.

sathsara2000@gmail.com

Lumiskin · [Company Address]